With waste in the fashion industry being an increasing concern for both customers and businesses, retail tech start-up, Slip, reveals that 62% of Brits have considered purchasing second-hand clothing to reduce their carbon footprint. The payment and retailer agnostic app also shares that almost seven in 10 (67%) Brits consider the environmental impact of online returns.

The London-based retail app highlights the nation’s growing interest in conscious shopping in its new ‘Returns in the UK’ report. Notably, the new findings show over 82% of Brits underestimate the actual cost of online returns to retailers. With the Covid pandemic triggering a significant rise in both online shopping and the volume of online returns, convenience remains a key priority for many consumers.

Two-thirds (66%) of Brits report that their least favourite thing about the retail returns process is having to travel to a location such as a Post Office. Furthermore, over two-thirds (66%) would not choose to buy an item online if they had to pay for the return. The research also revealed that on average a majority of Brits (64%) return products every few months. Sizing issues are the most common reason for returns (51%).

Slip was founded in 2021 by Tash Grossman and Eddy Herman

The app is setting out to innovate and simplify the retail experience with a B2B and B2C proposition that centres on the use of digital receipts to create a more sustainable, omnichannel and frictionless experience.

Each year, approximately 11.2 billion non-recyclable paper receipts are printed by retailers. The Slip app, however, enables partners to opt for a sustainable alternative. It provides scannable QR codes that generate unique digital receipts for both customers and staff.

Click here to access further insight into the nation’s opinion on product purchases and returns from the report. Available to selected UK retailer partners and consumers, Slip will officially launch in autumn 2022. Click here for further information.