Bira, a leading association for independent retailers, has warned that Royal Mail’s new cap on daily business collections could create serious challenges for small retailers during their busiest trading period.

Royal Mail has written to UK businesses confirming that during November and December, daily business collection capacity will be limited to a maximum of three times a business’s usual collection volume.

For many small retailers, demand during the run-up to Christmas can spike far beyond that multiple, with some businesses reporting order volumes 15 to 20 times higher than normal during mid-November to mid-December.

Commenting is Andrew Goodacre, CEO of the British Independent Retailers Association (Bira).

“This cap comes at exactly the wrong time for small retailers. November and December are the months when independent businesses do the bulk of their annual trade, and many depend on being able to scale up their shipping to meet that demand.

“A fixed multiple on collection capacity does not reflect how seasonal trading actually works for small businesses, and it risks leaving retailers unable to fulfil the orders they have worked all year to win.

“We would urge Royal Mail to look again at how this cap will affect smaller senders in particular, and to work with the small business community to find a more flexible approach during the peak trading period.”

For further information on Bira, which works with over 6,000 independent retailers across the UK, please click here.