Over eight in ten (84%) online shoppers would stop using a retailer after a bad returns experience. That’s according to new research from Klarna, which highlights the power of returns
With the help of AI chatbot, Bernard, sustainable children’s clothing brand Isbjörn of Sweden has reduced its web returns by 50% since October 2019. Bernard, originally developed by social media
Latest data by B-Stock, a leading online secondary marketplace, shows that children’s toys are amongst the most returned items following Christmas. The number of items sent back on National Returns Day
