John Lewis is making changes to its operations during the current lockdown to make shopping even safer for its customers and Partners.
Reflecting the need to remove reasons for non-essential travel during the current lockdown, Click & Collect services based within John Lewis shops have now been switched off to new orders.
Commenting is Andrew Murphy, executive director of operations at John Lewis Partnership. “We are acutely aware that the country is at a critical point in the pandemic and are constantly thinking about how best the Partnership and our Partners can play our part in limiting the spread and impact of the virus.
“We’ve listened carefully to the clear change in tone and emphasis of the views and information shared by the UK’s governments in recent days. While we recognise that the detail of formal guidance has not changed, we feel it is right for us – and in the best interests of our Partners and customers – to take proactive steps to further enhance our Covid-security and related operational policies.
“We also want to help the national effort by removing reasons for non-essential travel. So, we have decided to suspend Click & Collect services from our John Lewis shops.”